FAQ



In this page we try to explain the common questions frequently asked of you. So you can recognize our products before you decide to buy. 

Where material Trackon products derived? 

For the main ingredient denim comes from Indonesian local mills, we believe that denim Indonesia already has an international standard that is ready to compete. Surely by selecting any article that will be our production. While for others such as buttons and rivets we still use outsourced party who assist us in product development.


Where Trackon products are made?


We are based in Bekasi, the city that is currently in the development of creative industries and medium-size business. However, for the manufacture of jeans itself we have a workshop in Jakarta. That our continuous production every 2 months. With good sewing construction to ensure your satisfaction.

Why Trackon produce Raw Denim?

Although raw denim manufacturers currently prevalent and competition in innovation, we believe our initial goal Trackon brand building is to introduce that jeans are universal and have clothes that special essence of every cut in. From the material, the type of cut, weight, and another detail with our own distinctive characteristics and we also produce a variety of shirts and jackets as a diversification of our jeans.

How do I buy a product of Trackon?

"For online purchases please contact us at the contact menu.. If your size is available in our stock, you will receive it within 3-5 working days. While to offline, you can make an appointment with us by means of COD (cash on delivery) or by visiting our retail store. "


How you will ship my order?

As soon as we receive an order we start to process. We use either JNE service delivery all around Indonesia, and number tracking will be sent to you.

Can I return my jeans if they don’t fit?

Of course. We want to provide the perfect after-sales service for you. We provide repair services are also hemming services jeans you want every product of Trackon. Please contact us directly and we will do the work on the day

What happens if I buy a product that is fault / damage?

We believe in quality our product. And we believe a quality product should last the test of time. So we stand by our products. So if you are not satisfied with one of our products at the time you receive it, please return it unworn within 7 days and we will replace it or refund you. Make sure you have provided us with complete and correct information about your purchase.


Disclaimer Entity

This site is run by Trackon Denim Co and only display all products of Trackon Denim. We guarantee accuracy of the information, about our product details including slight differences in colour, shade and size.  
We offer web-support by email only.  You can reach us on trackondenim@gmail.com and committed to protecting your privacy. We do not sell or rent the information you provide us to anyone.